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1997 Valkyrie Standard
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10,828 Posts
Discussion Starter #1
A member is having an issue, if the techs could follow up it would be appreciated.

I can no longer sign in with Tapatalk, but I can still sign in via web browser. Tapatalk says the ID does not exist, but again it works via browser. Anything I can do to remedy this?
 

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Administrator
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807 Posts
Can you have them clear their cache and make sure they have the latest version of the app?

If it is still happens we will need the following info to really dig any deeper:
  • device info
  • software
  • screenshot of the error
Jeff M
 
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